Not Just Refurbished. Cisco Certified Refurbished.
At-A-Glance
Not Just Refurbished. Cisco Certified Refurbished.
ISO 9001/14001 Certified Processes
When you offer Cisco® Certified Refurbished
RoHS compliant parts are used where appropriate.
• Inspection: Each unit is subjected to a thorough
Equipment, you are offering your customers the
Firmware and hardware upgrades are applied to
screening and physical inspection at every step of
same performance, quality, and peace of mind as
bring the product up to the current product version,
the process.
when they buy new Cisco equipment. This peace
helping to ensure maximum in-network performance.
• Upgrades: The serial number of each unit is checked
of mind is earned through Cisco’s ISO 9001/14001
All products come with a valid IOS software license.
against the Cisco database to determine if Engineering
certified, comprehensive, and proprietary remanu-
All Equipment is cleaned and reconditioned to like-
Change Orders (ECOs) apply. Software and hardware
facturing process and is backed by the same Cisco
new condition in an ESD controlled environment.
upgrades are performed in compliance with ECOs.
warranty and support options as new equipment.
• Restoration of default configuration: Previous con-
Comprehensive testing and regulatory
figuration and owner information is removed and the
Remanufacturing Process
certifications: A comprehensive set of diagnostic,
unit is returned to its default settings. Previous owner
information recorded on Cisco databases is also erased.
Trusted supply: All equipment comes from Cisco
functional, and network traffic system tests are
supply sources and is screened to ensure that it is
performed. Burn-in and/or thermal cycling tests
• Testing: A comprehensive set of diagnostic,
functional, and network traffic system tests are
not counterfeit and that it can be remanufactured.
are performed to help ensure quality. All Certified
performed. Burn-in and/or thermal cycling tests are
Every piece of equipment has a verified and tracked
Equipment receives regulatory and safety certifica-
performed to help ensure quality.
product service history.
tions for FCC, UL, CSA, CE.
• Repair: Units failing any inspection and testing
are repaired to Cisco factory specifications, with
The most experience in the industry: Since 2001,
Cisco Certified: Quality assurance inspections
the faulty components and boards replaced as
Cisco has remanufactured over 3.2 mil ion units in
are performed to confirm compliance with Cisco
applicable. The units are then subjected again to
seven world-class facilities totaling over 600,000
Acceptance Quality Level Standards. Random, out-
functional status, and network traffic system, burn-in,
and thermal cycling tests are performed as applicable.
square feet. Over 28,000 customers in 80 countries
of- box audits are performed periodically to confirm
worldwide have deployed Cisco Certified Refur-
that quality standards are met.
• Software: A licensed copy of the IOS® software is
installed to help ensure maximum performance and
bished Equipment.
Peace of mind: Only equipment passing Cisco’s rig-
network compatibility.
Rigorous remanufacturing process: All equipment
orous remanufacturing process can be called Cisco
• Cleaning: Each unit is cleaned and detailed. Old labels
is remanufactured with genuine Cisco parts in a
Certified Refurbished Equipment and carry the same
are removed and new labels applied. New fasteners
and panels are installed as appropriate. Casings are
controlled manufacturing environment. All Cisco
warranty and support options as new equipment.
cleaned, touched up, or repainted as applicable.
Certified Equipment is remanufactured using envi-
www.cisco.com/go/refurbished
• Packaging: Units are carefully wrapped, placed
ronmentally-responsible processes and materials.
in a new protective shipping box, and sealed in
Copyright © 2009 Cisco Systems, Inc. All rights reserved. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/
preparation for delivery.
or its affiliates in the United States and certain other countries.
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