Estos Callcontrolgateway
Fit for Tomorrow´s Communication World.
Microsoft OCS Integration with existing PBX Systems.
ESTOS CallControlGateway
ESTOS CallControlGateway
The ESTOS Remote Call Control Gateway integrates via SIP and CSTA every TAPI- and most of the CS-
TA-compliant PBX systems with the Microsoft Office Communications Server and the Microsoft Office
Communicator Client. It reduces the need to invest in a new telecommunication infrastructure, which
means extended investment protection for existing equipment.
Instant Messaging and Telephony
Features
The applications of the Microsoft Office Communications
The following client functions are available with uaCSTA
Server (Instant Messaging and Realtime Collaboration)
via the SIP Remote Call Control protocol
will have a bright future, predict analysts from Gartner
(regarding ECMA 269/323 and TR/87)*:
and Forrester, as they will reach enterprise-landscapes of
every scale. With the integration of these applications
• Make Call
• Answer Call
into other server platforms (Microsoft Exchange, SQL,
• Clear Call
• Deflect Call
Sharepoint) and with the Microsoft Office product line,
• Hold Call
• Retrieve Call
Redmond’s guys create synergies other vendors can’t
• Consultation Call
• Single Step Transfer
implement in the same depth and can’t present with that
• Conference
• Alternate Call
speed. Therefore Microsoft forces its Office Communica-
• Generate Digits DTMF
• Reconnect Call
tions Server (OCS) platform and the recommended cli-
• Set Forwarding
• Get Forwarding Status
ent Office Communicator, to extend the lead over the
• Get Do Not Disturb Status
• Set Do Not Disturb
competition in this fast growing business. The Microsoft
Office Communicator combines telephony and data serv-
* availability is PBX/media gateway dependent.
ices (chat, whiteboard, video) in a comfortable graphical
user interface for business users and knowledge workers.
The OCS platform offers for these services a broad range
Server Features
of interfaces to integrate with.
• Installation with Windows installer (MSI)
• Central administration
What is the ESTOS CallControlGateway?
• Remote configuration & administration
For telephony integration with legacy PBXs (VoIP, • Microsoft Active Directory integration
Hybrid, TDM) a so called Remote Call control interface
• Supports WTS / Citrix MetaFrame
can be implemented with the OCS. In each case the
• Cluster and load balancing compliant
control and monitoring of the telephony functions are
• Missed call notification via e-mail
handled through the Communicator Client via standard
SIP and uaCSTA. The OCS routes the information over the
ESTOS CallControlGateway via PBX to the calling parties.
In combination with ESTOS PhoneTools
• Client-side Hotkey dialing
How does the ESTOS CallControlGateway work ?
• Client-side TAPI-dialer
It is a middleware, which manages the mapping of TAPI
functions into the new standards SIP and uaCSTA. As
nearly all current enterprise telephony systems support
In combination with ESTOS MetaDirectoy
the Microsoft TAPI-standard, compatibility can be guar-
• Click 2 Dial with all compatible databases
anteed as far as possible. The same applies accordingly to
common used CSTA-compliant telephony systems, which
do not support SIP and uaCSTA. These systems can also be
In combination with ESTOS TapiServer
integrated with the ESTOS CallControlGateway as ESTOS
• Individual e-mail notification (configurable per user)
provides with the ECSTA product family a series of CSTA
• MultiSite scenarios (networked locations )
to TAPI bridges.
• MultiVendor scenarios (different vendors)
Protect your Investment.
Integrate your existing PBX with the Microsoft Office Communications Server
Active Directory
Adressbook
Exchange
( Identity and Security )
( Directory Services )
( eMail & Calendar )
IP - Desktop Phone
Office Communicator Client
Office Communicator Client
and Softphone
Live Communications Server 2005
Office Communications Server 2007
Desktop Phone
Office Communicator Client
Wireless Phone
DECT / WLAN
Office Communicator Client
ESTOS MetaDirectory
ESTOS CallControlGateway
CTI Server
( TAPI )
Hybrid PBX
IP PBX
Classic PBX
Mobility PBX
ESTOS PhoneTools
Unlimited Scalability
The innovative ‘helpers’ have been developed especial-
The ECCG is designed for the use in enterprises with 20
ly for the Microsoft Office Communicator. The optional
to 50.000 users. From the technical perspective it of-
available ESTOS PhoneTools add comfort and simplify
fers unlimited scalability and can be recommended for
telephony with hotkey dialing and TAPI dial support.
the use with high end PBX platforms like Siemens HiP-
ath-, Nortel-, Alcatel/Lucent-, Aastra/Ericsson- and Cisco-
systems, as it can be recommended for MultiSite and
Extended Investment Protection
MultiVendor scenarios.
The mass market of existing systems does not support
the standards SIP and uaCSTA (TR.87). For the already
installed base of PBXs these technologies are just too
Legacy, non-VoIP and Hybrid Systems
new. Today a direct SIP based telephony integration for
For an integration of existing and new systems with
the Microsoft Office Communications Server is only avail-
the Microsoft Office Communications Server and the
able for a small number of telephony systems and/or SIP
Microsoft Office Communicator ESTOS offers since 2005
compliant provider services. For the most companies this
as first European independent software vendor a cost-
would cause a huge investment for a new system or an
efficient and easy to install middleware. This middleware
upgrade of hardware equipment.
enables all TAPI- and most of the CSTA- compliant VoIP-,
hybrid- and TDM-telephony systems to integrate with the
OCS.
Connecting Worlds.
System Requirements -
ESTOS CallControlGateway 2.0
PBX - Hardware
• VoIP-, Hybrid- or classic TDM-PBX
PBX - Software
• Line- and/or user-licenses for CTI
• CSTA and/or TAPI-drivers for Microsoft Windows
PC-Server - Hardware
• Workstation with 1 GHz
• 512 MB Memory
• 100 MB Harddisk
Server -Software Microsoft Office Communications
Server
• Microsoft Windows 2003 Server SP 2 & 2008
• Microsoft Active Directory with SP 1 scheme updates
• Microsoft Office Communications Server 2007 (R2)
• Microsoft Office Communicator 2007 (R2)
Server - Software ESTOS CallControlGateway
• Compliant with 32- & 64-Bit Microsoft Windows OS
• Microsoft Windows 2000, XP, 2003 & 2008 Server, Vista
• ESTOS CallControlGateway Licenses
Client - Software ESTOS PhoneTools
• Compliant with 32- & 64-Bit Microsoft Windows OS
• Microsoft Windows 2000, XP, 2003 & 2008 Server, Vista
ESTOS GmbH
Presented by:
Petersbrunner Str. 3a
D-82319 Starnberg
Phone: +49 (8151) 368 56 177
Fax:
+49 (8151) 368 56 199
info@estos.de
www.estos.com
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
Current as of: 03/2009 · Technical modifications reserved
